AI for the Real World
AI for Practitioners
Put AI to work in your daily life. Regardless of role, industry, or technical background. Two intensive days, with your own AI agent and one year of tool access.
Your AI competence starts here
AI for Practitioners – Level 1
- Hands-on: you work with real tools on your real tasks
- No technical background needed. You leave with real competence.
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Your own AI agent and one year of tool access included
Personal Coaching
1-on-1 session (45 min.) with an Agile Academy Ambassador
Henrik AI
Coach
1 year unlimited access
Abundly Agent Platform
3 months access
Agile Academy Campus
1 year full access
83 ratings (5,0)
Upcoming dates
| Training Type and Trainer | E-Learning | Date | Duration: | Location | Language | Price | Booking |
|---|---|---|---|---|---|---|---|
Level 1: Using AI effectively in your work
A 2-day hands-on training for knowledge workers. Maximum 12 participants. You prepare on Campus with Henrik before day 1, and during the course you set up your own AI agent. After the course, a 30-day challenge and a personal coaching session (45 min.) with an Agile Academy Ambassador support the transfer into your working life.
The six modules build on each other: from understanding the AI shift, through the craft of effective prompting, to setting up your own AI agent and applying it to concrete tasks in your daily work.
1. The AI Shift: What Is Actually Changing
AI is not a technology trend. It fundamentally changes how knowledge work functions: what we handle ourselves, what we can delegate, and what truly valuable human work looks like.
Learn the difference between augmentation (AI amplifies your work) and automation (AI takes over tasks).
Understand why the current window for building personal AI competence matters so much, and why waiting is an active decision with consequences.
2. How AI Works: What You Need to Know in Practice
You do not need to study computer science to use AI well. But a basic understanding of how language models work makes you a far more effective user.
Understand how Large Language Models (LLMs) work: no maths, no code.
Learn the key weaknesses of AI systems: hallucinations, sycophancy (AI agrees with you even when you are wrong), Jagged Intelligence (uneven strengths: brilliant in some areas, surprisingly weak in others), and inconsistency.
Discover what AI can do beyond text: images, voice, documents, and data. Find out which tasks in your work can benefit from this.
Explore which AI tools are truly relevant, what distinguishes them, and how to choose the right ones for your work.
3. From Prompt to Result: AI Output That Delivers
The quality of AI output does not depend on the AI. It depends on how you communicate with it. Prompting is a skill that can be learned.
Learn the three factors that determine the quality of AI results, and practise effective prompting techniques directly on your own tasks.
Develop a critical eye for AI output: when can you trust it, when should you question it, and how do you spot errors before they become costly?
4. Personal AI Agents: Your Productivity Upgrade
An AI agent is more than a chatbot. It knows your context, follows your rules, and handles clearly defined tasks: repeatedly, consistently, without needing an explanation every time.
Learn what AI agents can (and cannot) do, and where your personal productivity sweet spot lies.
During the course you set up your own agent: tailored to a specific, recurring task from your actual work. Not a contrived example, but an agent you can put to work productively straight away.
5. AI in Your Working Life: Concrete Application in Your Work
Theory is useful. Practice is better. In this module you bring AI into your real work tasks.
Three heuristics help you identify the right tasks:
- Boring as Signal: Recurring, structured, predictable? A good candidate for AI or your own agent.
- Smart Intern Test: Could a motivated intern handle this with clear instructions? Then AI can too.
- Time-Use Matrix: Done frequently but a poor use of your time? That is exactly where AI comes in.
Learn to break down complex tasks so AI can be meaningfully involved. Build workflows that integrate AI as a reliable part of your work: no longer an experiment, but the standard.
6. Beyond Yourself: AI in Team and Organisation
Personal AI competence is the first step. The next: thinking about AI at the team level.
Understand how AI competence extends to teams and what opportunities and challenges this creates. Learn which data protection and security questions you need to know about.
And: how do you become the AI thought leader in your immediate environment, without a mandate and without a job title?
Bring Your Own Ideas & Questions
Your experience matters.
Throughout the course, we invite you to bring your own questions, challenges, and real-world examples into the conversation. These contributions help make the content more relevant – not just for you, but for everyone in the group.
By connecting theory to practice, we create a richer, more engaging learning environment that supports deeper insight and lasting impact.
What's included in your training bundle:
Your Certification:
AI for Practitioners Level 1(AIP 1)
- Certified by Agile Academy
- Unlimited validity
No hidden costs - Hands-on AI training with real tools, personal coaching, and your own AI agent
- Participation in the 2-day programme + pre-work and follow-up
1 personal coaching session
with an Agile Academy Ambassador
- 45 minutes, scheduled flexibly around your calendar
- For your specific use cases and open questions
- After the course, when you are putting what you learned into practice
1 year unlimited access to
Henrik AI Coach on Campus
- Your personal AI companion, available 24/7 on Campus
- Supports you before, during, and after the course
- Built by Agile Academy, continuously developed
3 months access to
Abundly Agent Platform
- Build and use your own AI agents from day one
- Platform co-founded by Henrik Kniberg
- Your agents on your account, ready for Monday morning
1 year access to
Agile Academy Campus
- Preparation before the course, follow-up afterwards
- All course materials and working documents
- Agile Academy self-paced courses included
Level 2: Building AI Agents for Your Team
Prerequisites
Completion of Level 1 (or equivalent). Participants should be using AI regularly in their daily work before starting Level 2.
Note
Level 2 is currently in development. Dates and details will be published shortly.
Level 1 built understanding. Level 2 builds execution capability. You move from personal AI use to systematically identifying, designing, building, and iterating AI agents that work for your team and your organisation.
The training is modular, with time to iterate between sessions. Every participant finishes the programme with a production-ready agent for a real use case from their own work, an evaluation suite, a security review, and a business case to pitch to their manager.
A coaching session (45 min.) with an Agile Academy Ambassador supports the transfer after the course.
1. From Personal Use to Organisational Agents
Personal AI tools have limits. Recognise where those limits are: with recurring tasks, shared workflows, multiple stakeholders, integration with business systems, and the need for transparency and human oversight.
Understand what an organisational agent platform offers that personal AI tools cannot: triggers, shared access, integrations, security layers, and audit trails.
Explore concrete use cases from different business functions: Marketing, Finance, HR, Operations, and Product.
2. Identifying and Defining Agents Worth Building
Not every task is suited for an agent. Learn to identify and prioritise the right tasks systematically.
Apply structured methods:
- Time-Use Matrix: Frequency x value, to prioritise tasks with high automation potential.
- Eight Agent Task Categories: Research, Evaluation, Review, Writing, Coordination, Support, Processing, Orchestration.
- Hierarchical Task Analysis: Break a role into tasks and subtasks, then filter for agent suitability.
Work with the Agent Design Canvas, the central tool of this course: purpose, triggers, inputs, knowledge, capabilities, outputs, and success metrics clearly defined.
Write an agent case pitch that is clear and compelling for managers. Not a technical specification, but something that reads like a job description.
3. Building and Iterating Agents
Agents are not built once and then finished. First versions typically reach around 60% quality. Iteration is not a weakness — it is the principle.
Agents are developed in phases: from idea through design, prototype, and pilot to production. You also use AI to generate the first draft of the agent's instructions, then refine iteratively.
Design the right level of human involvement: human-on-the-loop, human-in-the-loop, or human-out-of-the-loop, calibrated to the risk and impact of the agent's actions.
Create an evaluation suite for your agent and use it to track improvements across iterations.
4. Using Agent Capabilities Effectively
An agent is only as good as its design. Learn to use the full capabilities of agent platforms deliberately.
Understand the different activation modes:
- interactive (on demand)
- event-driven (e.g. triggered by an incoming email)
- scheduled (e.g. every Monday automatically)
- Context management: Provide relevant information deliberately, minimise noise, keep conversations clean.
- Model selection: Understand the trade-off between capability and cost, and decide accordingly.
Learn advanced agent skills:
- Semantic search: Find relevant information across large document sets without loading everything into context.
- Sub-agent delegation: Parallelise tasks, isolate context, and optimise cost by having specialised agents collaborate.
- Code execution: Run calculations deterministically instead of letting the model estimate, to avoid hallucinations on numbers.
5. Making Agents Safe
An agent with access to real systems and data needs appropriate safeguards. Security is not an afterthought — it is a design principle.
Apply the Security Onion model with protection on four layers:
- User level: access controls, credential management
- Agent level: instruction guardrails, capability restrictions
- Platform level: automated security review
- LLM level: model safety training
Understand what prompt injection is and how malicious instructions can be hidden in emails, documents, or other data sources. Learn effective countermeasures.
Make informed data protection decisions: data scope, storage location, least-privilege access, and blast radius for write actions.
6. Scaling and Sustaining Agent Use
A well-built agent is not a finished project. It is the start of an evolving system.
Design scenarios in which multiple agents collaborate. One agent draws on another's expertise, delegates subtasks, or builds on its outputs. That is more effective than a single monolithic agent.
Create a concrete plan for sustainable development: with regular iteration rhythms, stakeholder communication, and a roadmap for further agent development in your organisation.
Bring Your Own Ideas & Questions
Your experience matters.
Throughout the course, we invite you to bring your own questions, challenges, and real-world examples into the conversation. These contributions help make the content more relevant – not just for you, but for everyone in the group.
By connecting theory to practice, we create a richer, more engaging learning environment that supports deeper insight and lasting impact.
Your Certification:
AI for Practitioners Level 2(AIP 2)
- Certified by Agile Academy
- Unlimited validity
No hidden costs - Hands-on agent building with real organisational use cases, evaluation suite, and security review
- Participation in the modular programme + production-ready agent, evaluation suite, and business case
1 personal coaching session
with an Agile Academy Ambassador
- 45 minutes, scheduled flexibly around your calendar
- For your specific use cases and open questions
- After the course, when you are putting what you learned into practice
1 year unlimited access to
Henrik AI Coach on Campus
- Your personal AI companion, available 24/7 on Campus
- Supports you before, during, and after the course
- Built by Agile Academy, continuously developed
3 months access to
Abundly Agent Platform
- Build and use your own AI agents from day one
- Platform co-founded by Henrik Kniberg
- Your agents on your account, ready for Monday morning
1 year access to
Agile Academy Campus
- Preparation before the course, follow-up afterwards
- All course materials and working documents
- Agile Academy self-paced courses included
Level 3: Passing On AI Competence in Your Organisation
Prerequisites
Completion of Level 2. Participants should have practical experience building and running AI agents in their organisation.
Level 3 is the train-the-trainer programme: experienced practitioners are equipped to deliver AI for Practitioners Level 1 independently within their own organisation — without ongoing dependency on external trainers. The programme also deepens personal AI expertise beyond Level 1 and Level 2.
Level 3 is currently in development and is planned as an in-house offering only. Details and dates will follow shortly.
Contact us directly or use our AI Assistant to get instant answers. Don’t worry: Our human support can jump in anytime.
Feel free to contact us with any questions or request you have about our offers, we will find a solution.
Your Certification:
AI for Practitioners Level 3(AIP 3)
- Certified by Agile Academy
- Unlimited validity
No hidden costs - Train-the-trainer programme for delivering AI for Practitioners within your own organisation
- Programme with demonstrated teaching competence and your own internal AI learning programme
1 personal coaching session
with an Agile Academy Ambassador
- 45 minutes, scheduled flexibly around your calendar
- For your specific use cases and open questions
- After the course, when you are putting what you learned into practice
1 year unlimited access to
Henrik AI Coach on Campus
- Your personal AI companion, available 24/7 on Campus
- Supports you before, during, and after the course
- Built by Agile Academy, continuously developed
3 months access to
Abundly Agent Platform
- Build and use your own AI agents from day one
- Platform co-founded by Henrik Kniberg
- Your agents on your account, ready for Monday morning
1 year access to
Agile Academy Campus
- Preparation before the course, follow-up afterwards
- All course materials and working documents
- Agile Academy self-paced courses included
Frequently asked questions
AI for Practitioners is for you if you work daily with information: text, emails, research, reports, presentations, decisions. Regardless of industry or role.
No technical background required. No coding skills needed. What counts is the willingness to actually use AI. Not just talk about it.
AI for Practitioners Level 1 is a complete package:
- 2-day in-person or online training with a maximum of 12 participants
- Pre-work (2-3 hours): watch, read, reflect. You prepare for the training in a structured way, with Henrik our AI coach by your side.
- Your own AI agent: set up during the course, ready to use immediately
- 30-day challenge after the course for lasting transfer into your daily routine
- Personal coaching session (approx. 45 minutes) with an Agile Academy Ambassador
- Agile Academy Campus, 1 year access to all online courses
- Henrik, our AI coach on Campus, 1 year unlimited access
- Abundly Agent Platform, 3 months access
No. AI for Practitioners starts from scratch and takes you step by step to real, applicable AI competence. Even if you have never worked with ChatGPT or similar tools, you are in exactly the right place.
If you already use AI but not yet systematically or effectively enough, this training is the structured step to the next level.
AI for Leaders is designed for executives who need to strategically lead their organisation's AI transformation: VPs, C-level, transformation leads. Topics are strategy, governance, economics, and organisational change.
AI for Practitioners is for all knowledge workers, regardless of hierarchy or industry. Topics are personal productivity, daily application, and building your own AI competence. The two programmes complement each other: many organisations send their leaders to AI for Leaders and their teams to AI for Practitioners.
The training is the beginning, not the end. After the course:
- 30-day challenge: 10 practical tasks that embed AI firmly into your working life
- 1 coaching session (45 minutes) with an Agile Academy Ambassador for your specific questions and use cases
- Henrik AI coach on Campus continues with you, 24/7, tuned to your learning journey
- Abundly access for 3 months: your agents keep running, you can build new ones. Afterwards you can seamlessly move to your own Abundly subscription.
- Lifetime Validity: You never need to renew your certificate or pay additional fees.
- Holistic Approach: Beyond Scrum, Agile Academy covers topics crucial for modern work practices, such as:
- OKRs (Objectives and Key Results): Goal management for teams.
- Psychological Safety: Creating a safe work environment.
- Leadership Development: Leadership skills for Agile teams.
- Our approach makes you a comprehensively trained agilist – far beyond the basics.
- Practice-Oriented: The focus is on applying what you learn directly. Our exams and assignments are designed to test and promote your practical skills – ideal for real project environments.
- Flexible Learning: Choose between e-learning and live training, depending on what better fits your schedule.
- Free Retakes: You can retake the exam as many times as needed at no additional cost.
- No Hidden Costs: Unlike ScrumAlliance or Scrum.org, we have no ongoing fees or expensive exam attempts.
- Broader Range of Topics: We go well beyond Scrum and cover modern, practice-relevant topics like OKRs, Psychological Safety, and Leadership Development.
- Practice-Oriented Certificates: Our certificates reflect your actual abilities, not just passing an exam. The goal is for you to apply your knowledge directly in real projects.
- Lifetime Validity: Through our lifetime certification, you save considerable time and money in the long run.
- Modern Learning Formats: Agile Academy offers you the flexibility to choose between live training and e-learning to optimally support your personal learning style.
Yes! Unlike many other certification bodies, Agile Academy doesn't force you to attend live training. You can prepare flexibly and independently through e-learning. However, live training is available if you prefer personal interaction.
The "Certified by Agile Academy" credential was launched in 2024. Our goal is to make this certification the new standard in the agile world – with a strong focus on quality, practical relevance, and the requirements of modern organizations.
Agile Academy itself is already a recognized name in the DACH region: We have been working successfully with many large, well-known as well as small companies for years. With our extensive experience and excellent reputation, we are among the top providers for agile training. You can be confident that our certificates are designed for quality and practical relevance – exactly what modern organizations are looking for.
We work with these and many other clients:
We have consciously chosen to focus exclusively on our own certification "Certified by Agile Academy". We are convinced that this is the fairest and most sustainable solution for learners – without renewal fees, without hidden costs, and with a clear focus on practical application.
If you are in an exceptional situation where you need a certificate from Scrum Alliance or Scrum.org – for example, if your employer requires it explicitly – we can gladly recommend reliable partners. Contact us, and we will help you further.
Certification for Teams & Companies
AI for Practitioners as an in-house training
Want to build AI competence across your team together? AI for Practitioners is available as an in-house delivery: tailored to your specific tasks, your industry, and your day-to-day work.
In-house is ideal when multiple colleagues need to build AI competence at the same time, with examples and exercises drawn from your own organisational reality. Contact us for a custom proposal.
Group options
Multiple people from the same organisation signing up? Our standard group pricing applies. Team members can choose different dates and still benefit from the group discount.
For groups of five or more we recommend an in-house delivery. Contact us for a tailored proposal.
Custom Offer
Whether you're training a single team or rolling out agile capabilities across your organization — our offer wizard lets you configure exactly what you need. Choose from in-house training, public courses, e-learning, keynotes, and coaching. Set your team size, preferred dates, and format, and receive a tailored offer with transparent pricing instantly. No back-and-forth emails required.
Any questions? Feel free to contact us!
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