Design Thinking Certification
Master Design Thinking
Understand the Design Thinking process and mindset to solve complex problems and drive innovation.
Discover the 5-in-1 bundle from
Design Thinking Live Training
- Learn from world-class trainers
- Interactive training – Remote or in-person
-
Get certified
One online course of your choice
Lifetime Access
Agile Academy
E-Learning
1 Year Membership

Henrik
AI Agile Coach
1 Year Unlimited Chats
Agile Academy Community
Lifetime Access

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This training is available as a custom workshop designed specifically for your team. We'll work with you to create a personalized learning experience that fits your schedule, addresses your specific challenges, and aligns with your organizational goals.
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Philip Rogowski
Customer Success Manager
team@agile-academy.com +49 151 610 59 938 Mo-Fri.: 9am - 5pmAgenda of the Design Thinking Training
This training provides a solid understanding of the Design Thinking process and mindset. Participants will learn how to empathize with users, define problems clearly, ideate solutions, and prototype and test ideas in an iterative way.
What you'll learn:
1. Introduction to Design Thinking
- Understand the origin and principles of Design Thinking.
- Explain why Design Thinking is valuable for problem-solving and innovation.
- Explore the mindset and behaviors that drive successful Design Thinking (agility, curiosity, empathy, collaboration, experimentation).

2. The Design Thinking Process
Learn the 5 key phases of Design Thinking:
- Empathize
- Define
- Ideate
- Prototype
- Test
Understand that Design Thinking is non-linear and iterative.

3. Empathizing with Users
- Learn how to conduct user research through interviews, observation, and surveys.
- Practice active listening and empathy mapping to understand user needs, pain points, and emotions.
- Explore how to identify key insights from user research and deal with cognitive biases.

4. Defining the Problem
- Learn to craft a clear problem statement that focuses on user needs.
- Practice reframing problems to uncover new opportunities for innovation.
- Explore how to prioritize challenges based on impact and feasibility.

5. Ideation Techniques
- Practice brainstorming and other ideation techniques to generate a wide range of ideas.
- Learn how to create a safe space for creativity and avoid judgment during ideation.
- Explore how to select the most promising ideas to prototype.

6. Prototyping and Testing
- Learn how to craft assumptions and hypothesis.
- Understand the importance of rapid prototyping to test assumptions.
- Learn how to create low-fidelity prototypes (sketches, mock-ups, role-plays, etc.).
- Practice conducting user tests and gathering feedback to improve ideas.

Bring Your Own Ideas & Questions
We encourage participants to bring their questions to the training. Any question and real-world example from your side will make everything you and others learn more tangible. It will also result in more energy throughout the training which is connected to better learning.

Your Certification

Design Thinking Level 1
(DT 1)
- Certified by Agile Academy
- Lifetime validity
No hidden costs - Flexible acquisition through training or e-learning
- Holistic approach focused on practical application and innovation
- Assessment-based on course learning objectives and activities
Level 2 Training: Apply
- Do you need a custom quote?
- You are wondering which course is right for you?
- Do you have questions about our courses and certifications?
Feel free to contact us with your concerns and we will find a solution.
Level 3 Training: Teach
- Do you need a custom quote?
- You are wondering which course is right for you?
- Do you have questions about our courses and certifications?
Feel free to contact us with your concerns and we will find a solution.
What you'll get on top of your live training
Lifetime Access to the
One online course of your choice
- 24+ hours of video content, exercises, and exclusive materials
- Self-paced learning to revisit complex topics anytime
- Complements live training for a complete understanding of Scrum
1-Year Access to
All Agile Academy Online Courses
- Full library access to 9 courses
- Access the Agile Academy Community
- Learn advanced topics to broaden your skillset
Lifetime Access to the
Agile Academy Community
- Exchange ideas with other participants and trainers
- Receive help and support from experienced Agile professionals
- Expand your network and make new connections

1-Year Unlimited Access to
Henrik The AI Agile Coach
- Your personal Agile assistant, available 24/7
- Get tailored advice, instant answers, and additional resources
- Always have expert guidance at your fingertips
FAQ about the Design Thinking Training
Design Thinking is a human-centered approach to innovation that integrates the needs of people, the possibilities of technology, and the requirements for business success. It involves a non-linear, iterative process to understand users, challenge assumptions, redefine problems, and create innovative solutions to prototype and test.
This training is ideal for anyone involved in product development, service design, innovation, or problem-solving. This includes roles like product managers, UX/UI designers, engineers, marketers, project managers, and leaders who want to foster a culture of innovation and user-centricity within their teams and organizations.
You will learn the core principles and the 5 key phases of the Design Thinking process: Empathize, Define, Ideate, Prototype, and Test. You will gain hands-on experience in user research, problem definition, ideation techniques, rapid prototyping, and user testing. The course emphasizes developing a Design Thinking mindset characterized by agility, curiosity, empathy, collaboration, and experimentation.
No prior experience in Design Thinking is required. This course is designed to provide a solid understanding of the fundamentals and is suitable for beginners. It will guide you through the entire process with practical exercises and simulations.
This course will equip you with valuable problem-solving and innovation skills that are highly sought after in many industries. You will be able to approach challenges with a structured, user-focused methodology, lead innovation initiatives, and contribute to creating products and services that truly meet user needs. This can open up new career opportunities and enhance your effectiveness in your current role.
- If you value practical application and want flexibility between e-learning and live training, Certified by Agile Academy is ideal.
- If you want to focus purely on the Scrum framework, Scrum Alliance could be an option. However, be aware of the ongoing recertification costs.
- If you just want to take an exam and are willing to pay the exam fees, then Scrum.org is an alternative.
- Lifetime Validity: You never need to renew your certificate or pay additional fees.
- Holistic Approach: Beyond Scrum, Agile Academy covers topics crucial for modern work practices, such as:
- OKRs (Objectives and Key Results): Goal management for teams.
- Psychological Safety: Creating a safe work environment.
- Leadership Development: Leadership skills for Agile teams.
- Our approach makes you a comprehensively trained agilist – far beyond the basics.
- Practice-Oriented: The focus is on applying what you learn directly. Our exams and assignments are designed to test and promote your practical skills – ideal for real project environments.
- Flexible Learning: Choose between e-learning and live training, depending on what better fits your schedule.
- Free Retakes: You can retake the exam as many times as needed at no additional cost.
- No Hidden Costs: Unlike ScrumAlliance or Scrum.org, we have no ongoing fees or expensive exam attempts.
- Broader Range of Topics: We go well beyond Scrum and cover modern, practice-relevant topics like OKRs, Psychological Safety, and Leadership Development.
- Practice-Oriented Certificates: Our certificates reflect your actual abilities, not just passing an exam. The goal is for you to apply your knowledge directly in real projects.
- Lifetime Validity: Through our lifetime certification, you save considerable time and money in the long run.
- Modern Learning Formats: Agile Academy offers you the flexibility to choose between live training and e-learning to optimally support your personal learning style.
Yes! Unlike many other certification bodies, Agile Academy doesn't force you to attend live training. You can prepare flexibly and independently through e-learning. However, live training is available if you prefer personal interaction.
The "Certified by Agile Academy" credential was launched in 2024. Our goal is to make this certification the new standard in the agile world – with a strong focus on quality, practical relevance, and the requirements of modern organizations.
Agile Academy itself is already a recognized name in the DACH region: We have been working successfully with many large, well-known as well as small companies for years. With our extensive experience and excellent reputation, we are among the top providers for agile training. You can be confident that our certificates are designed for quality and practical relevance – exactly what modern organizations are looking for.
We work with these and many other clients:

Certification for Teams & Companies
Design Thinking Training as In-house Training
Opting for an in-house Design Thinking course, especially for groups of 8 or more, offers distinct advantages. Training can be customized to fit your organization's needs, promoting team alignment and practical application. An in-house training provides a private setting for open discussions about challenges your organization is facing.
In-house training is typically more cost-effective per employee than public courses, while also saving on external expenses e.g. travel and accommodation. Additionally, these in-house courses can be certified by Agile Academy, adding value to your team's professional development.
In summary, in-house courses offer beneficial customization, confidentiality, cost savings and - if needed - recognized certification.
Design Thinking Training with Volume Discount
Agile Academy offers volume discounts in public Design Thinking training which allow our clients to achieve significant cost savings. When multiple team members enroll (minimum 3), volume discounts are applied, making large-scale training more economical.
Compared to an in-house training these discounts come with flexibility. Team members can choose different training dates to suit their schedules, maintaining business continuity.
In essence, volume discounts offer a more cost-efficient solution for quality Design Thinking training, blending substantial savings with scheduling convenience, making it an attractive choice for organizations striving to enable their teams in innovative problem-solving.
Contact us with your special requirements and we are sure to offer you a custom, tailor-made solution for your training needs.

Philip Rogowski
Customer Success Manager
team@agile-academy.com +49 151 610 59 938 Mo-Fri.: 9am - 5pm