What skills does a Scrum Master need?

In the following we will not only provide you with a role description, but also guide you step by step through the exciting tasks of this important Scrum team member. Maybe the role is something for you and you realize that you have the perfect qualifications to be a Scrum Master. We can then provide you with the necessary Scrum knowledge.

Based on the tasks and main activities of a Scrum Master, which will be described later, there are skills that help with daily work and that facilitate good team collaboration.

Depending on the task area and thematic focus, a Scrum Master needs not only technical but also human qualifications, which make the work much easier.

General social and empirical skills that every Scrum Master should possess are:

Social skills
  • Respect
  • Empathy
  • Responsibility­awareness
  • Emotional intelligence
  • Flexibility
  • Passion
  • Aptitude for enthusiasm
Empirical capabilities
  • Analytical skills
  • Confident demeanor
  • Strong communication skills
  • Knowledge of human nature
  • Statistical skills
  • Moderation skills
  • Mediation skills

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Sohrab Salimi

Scrum Academy GmbH

Sohrab is a long-standing Certified Scrum Trainer (CST) and CEO of the Scrum Academy GmbH based in Cologne. He is a trained medical doctor and worked for Bain & Company as a consultant and as a CIO at SE-Consulting, among others, before founding the Scrum Academy. As a consultant and trainer, he has been supporting companies from a wide range of industries for over a decade on topics related to agile transformation, innovation and organizational development.