The Facilitator's One-Pager
Jan Neudecker
Sohrab Salimi
1 min. reading time
The 3 Rules Of Good Agreements
- Observable: Can I see it happening? (Not "Be respectful," but "No laptops open.")
- Enforceable: Can I call it out without being a hero?
- Visible: If agreements are hidden in a folder, they don't exist. Print them on the wall.
The 3-Step Process
Step 1: Silent Brainstorming (5-10 min)
- The Prompt: "What slows us down or creates friction right now, and what specific behavior would fix it?"
- The Rule: Complete silence. One idea per sticky note.
Step 2: Bingo Facilitation (10-20 min)
- The Mechanism:
- One volunteer reads one note and posts it.
- Anyone with a match yells "BINGO!"
- Duplicates are discarded immediately.
- Repeat until all unique ideas are on the board.
Step 3: Roman Voting (10-20 min depending on team size and discussions)
- The Vote: Do not re-read every note. Vote on the entire set of agreements at once.
- The Signals:
- 👍 Thumbs Up = I agree and will follow these.
- 👎 Thumbs Down = I have a concern that prevents commitment.
- The Fix: If you see a Thumb Down, ask:
- "Clarifying question?"
- "Specific concern?"
- "Missing element?"
- The Kill Switch: If an item causes deadlock or cannot be fixed in 2 minutes, remove it entirely. It is better to have fewer agreements than fake ones.
The Enforcement Script
- When a violation happens: "Working Agreement Check."
- The Logic: This phrase targets the system, not the person.
The Review Cadence
- Next Review: 30 days from today.
- The Test: Keep, Modify, or Kill.